We offer flat-rate shipping for $9. This allows us to get you your gear in around 2 business days, but please remember we are shipping to you from a mountain town! Weather delays can happen! We're working hard to offer free shipping, so stay tuned for developments!
If, however, you need your gear faster--please email us. We are happy to overnight apparel for an additional fee and can work directly with you to get that taken care of. Also, if you're in the Tahoe region, or nearby our pop-up trailer, feel free to email us and we can arrange a drop for no additional shipping fee! All shipping inquiries can be directed to: firstname.lastname@example.org
Our gear wasn't to your taste? No problemo. We accept returns/exchanges within 14 days of purchase provided the item has not been used and the original tags are still attached. In order to make a return, please obtain a RMA # by emailing us directly. Returns made without an RMA will experience delays in processing.
After you have obtained a RMA number, you can expect a full refund to your credit card within 7-14 days from the date we receive the returned items. Exchanges will be processed within 5 business days from the date we received the merchandise. We're working to offer our customers free returns, but for now, the shipping is on you. Feel free to send via media mail to make it super reasonable!
Please send all returns to: Wild Rye // PO Box 2122 // 1604 Christy Ln, Suite C // Olympic Valley CA // 96146
Questions? Concerns? Contact us at: email@example.com